At Wiscon, we stand behind the quality of our products. Our comprehensive warranty ensures your complete satisfaction and peace of mind with every purchase.
Wiscon provides a limited warranty on all products against defects in materials and workmanship under normal use and service. This warranty is valid only for the original purchaser from the date of purchase.
Our warranty covers the following defects when they occur under normal use:
| Component | Coverage Period | Coverage Details |
|---|---|---|
| Manufacturing Defects | 12 Months | Defects in materials or workmanship |
| Electrical Components | 12 Months | Failure of internal electrical parts |
| Structural Integrity | 12 Months | Breakage or failure under normal use |
| Performance Issues | 6 Months | Failure to perform as specified |
| Extended Warranty Parts | Up to 36 Months | For products with extended warranty |
The warranty does not cover the following:
Follow these simple steps to file a warranty claim:
Reach out to our customer service team via email or phone with your issue.
Share your proof of purchase and details about the product issue.
Our team will diagnose the issue and determine warranty eligibility.
We'll repair, replace, or refund as per our warranty terms.
To process your warranty claim, you'll need to provide:
Wiscon products come with international warranty coverage. If you purchased your product in one country and need service in another:
For additional protection, consider our extended warranty plans:
Extended warranties must be purchased within 30 days of original product purchase.
For warranty claims, questions, or support:
Please have your product details and proof of purchase ready when contacting support.
Get your questions answered about product setup, repair and care.